OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
170 ratings and 104 comments received in the last 90 days.
22 April 2024
I went in simply to look and came out having agreed a purchase - they offered to take my car if needed , the delivery was quick and the car was as sold. the handover was detailed -I was given time to learn about the car.
17 April 2024
Very good service everyone really friendly and helpful.
09 April 2024
All of the staff encountered were polite, courteous and attentive to our needs and requirements, no more so than Joshua Burgess (the sales representative handling our purchase at the Bedford Group 1 centre)
08 April 2024
I bought the car temoetky as a surprise for my wife and everything was handled in an understanding and confidential manner.
07 April 2024
Every time I needed to meet or talk to someone it was easy to arrange either a meeting or a phone call.
05 April 2024
Very satisfied.
04 April 2024
Very quick and easy experience, no complaints. Jack kept me up to date throughout the process, which helped a lot.
04 April 2024
Jack Esden was very communicative and helpful. His positive and customer focused approach mean he is the first person I'd approach or recommend for a Mini in the future.
03 April 2024
They were very helpful much easier to deal with than milton Keynes where i am based but preferred to drive over for a better service .
01 May 2024
No issues at all.
01 May 2024
Always smooth service and fully informed of the progress
01 May 2024
Issues solved and the video with the summary is very helpful
30 April 2024
I dropped my car off. I collected the loan car. No fuss. My car was done quickly.
27 April 2024
Mini at Bedford have delivered servicing in a polite professional manner from booking in the car to pick on completion explaining what has been carried as well as identifying work that needs to be done in the immediate future.
27 April 2024
It was totally excellent
27 April 2024
Very helpful staff
27 April 2024
Great service and after care
24 April 2024
Great service, friendly staff and car completed ahead of time
22 April 2024
Efficient quick and easy
01 May 2024
Jack Esden was excellent. Walking us through all the options of the different MINI speciation. Very polite and knowledgeable.